Delivery and return
Shipping policy
Fabrica curiosa sends all over the world!
For Switzerland:
Delivery method: PostPac Economy shipment
Delivery time: It depends on the items, whether they are in stock or if they are on order.
Stock: 2 to 5 working days. From Monday to Friday
Order: 2 to 6 weeks.
The price takes into account the weight of the package as well as the packaging costs.
Packages are sent with tracked number
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
For the European Union
Delivery method: Economy letter sending
Delivery time: It depends on the items, whether they are in stock or if they are on order.
Stock: 7 to 14 working days. From Monday to Friday
Order: 2 to 7 weeks.
The price takes into account the weight of the package as well as the packaging costs.
Packages are sent with tracked number
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
Outside the European Union :
Delivery method: Economy letter sending
Delivery time: It depends on the items, whether they are in stock or if they are on order.
Stock: 3 to 6 weeks. From Monday to Friday
Order: 2 to 9 weeks.
The price takes into account the weight of the package as well as the packaging costs.
Packages are sent with tracked number
In addition to this, you need to know more about it.
Periods of non-delivery are notified on the site (Holidays, illness, etc.)
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
Exchange and return policy
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I pack all items with love and care, but sometimes accidents can happen.
If your item arrives to you in broken or damaged condition, please take a photo and email it to fabrica_curiosa@hotmail.com with your full name and order details.
I will try to solve the problem in the best possible way.
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Please note that most items are unique, sometimes a replacement may not be available.
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Jewelry and accessories can be returned within 14 days (date of purchase) in Switzerland or within 20 days internationally. When the item arrives safely, a refund will be issued. If you need to return an item, please email fabrica_curiosa@hotmail.com and I will provide you with an address.
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I do NOT accept returns of fragile, undamaged items due to the possibility of mail damage due to incorrect packaging methods.
I do not accept exchanges.
But please do not hesitate to contact me if there is any problem with your order.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
